Last updated: April 19, 2026
1. Scope of Application
These Terms of Service govern the use of the Coastal Stays platform. By accessing or using our website, you agree to be bound by these terms. Our platform connects holiday property owners with travelers seeking vacation rentals.
2. Our Services
Coastal Stays provides an online platform that enables property owners to list their holiday accommodations and allows guests to discover, compare, and inquire about vacation rentals. We act as an intermediary and are not a party to any rental agreement between hosts and guests.
3. User Accounts
Certain features may require account registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must provide accurate and complete information during registration.
4. Booking Process
Booking requests are submitted through our platform and forwarded to the property owner. A binding reservation is created only upon confirmation by the property owner. Prices, availability, and rental conditions are set by the property owner.
5. Payments
Payment terms and methods are specified by each property owner. Coastal Stays may facilitate payment processing but is not responsible for payment disputes between hosts and guests.
6. Cancellation
Cancellation policies are set by individual property owners and are displayed on each listing. Guests are advised to review the cancellation policy before making a booking request.
7. Limitation of Liability
Coastal Stays provides the platform "as is" and does not guarantee the accuracy of listing information provided by property owners. We are not liable for any damages arising from the use of our platform or from rental agreements between hosts and guests.
8. Intellectual Property
All content on the Coastal Stays platform, including text, images, logos, and software, is protected by copyright and intellectual property laws. You may not reproduce, distribute, or modify any content without prior written consent.
9. Dispute Resolution
Any disputes arising from the use of our platform shall be resolved through amicable negotiation. If no agreement is reached, disputes shall be subject to the jurisdiction of the competent courts.
10. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of the platform after changes constitutes acceptance of the revised terms.